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Archive for May, 2009

Best, Worst & Future Email List-Growth Tactics

Friday, May 29th, 2009


The most effective email list-growth tactics for marketers are on-site registration and capturing information through inbound call centers, while the least effective are outbound call-center attempts to solicit information and list rental, according to research conducted by ExactTarget, Ball State University and the Email Marketers Club.

list-growth-tactics

The study found that the best way to grow subscriber lists is to collect customers’ email addresses during times of high engagement and on occasions when the consumers perceive the marketer as adding value - at the point of sale, during online shopping and in-store via text messaging, reports Marketing Charts. These tactics rated as much as 60% higher than offline methods such as list rental and mass advertising.

Exact Target also reported that email subscription via text messaging is the fastest growing list-building tactic among marketers. The company predicts that mobile capture - enabling consumers to subscribe to emails via their mobile phones - will increase 500%, more than any other growth tactic in 2009.

Marketers also expect the practice of enabling subscribers to share email content with their social networks is expected to increase more than 348% in 2009.

As for the top three email priorities for 2009, the largest number of marketers (51%) said improving conversations was important to them, followed by improving the relevance of emails (41%) and growing email lists (38%).  The smallest number of respondents said lowering costs was one of their top priorities (5%).

“The best performing list growth tactics are built on gathering subscriber data rather than hunting for it,” said Morgan Stewart, ExactTarget’s director of research and strategy. “Whether you are a B2B or a B2C marketer, the best way to grow your subscriber list is to collect information during customer-initiated interactions.”

Previously released findings from the same research show that marketers expect to increase their social networking-related email initiatives by 367%.

About the research: The study analyzed the past performance and future plans of 351 email marketers in various countries and evaluated 18 different list-growth tactics to identify the best, worst and fastest-growing approaches to building email lists. Study results have been compiled into a 30-page report. The 2009 List Growth Whitepaper is free and available for download.

View charts:

List Growth Tactics

Social Nets and Blogs More Popular Than E-Mail

Wednesday, May 27th, 2009

March 19th, 2009

Another resource offering empirical findings, in this case they’re citing Nielsen, eMarketer, is a great way to keep up with trends.
here’s a piece to share:

According to Nielsen Online, more people in the US and other leading digital countries worldwide are using social networks and blogs than e-mail.

online search engine optimization stats

While search and destination sites remain the most popular online activities, social network and blog use exceeded that of e-mail, increasing their reach by 5.4 percentage points.

In addition, time spent on social networks and blogging sites is growing at over three times the rate of overall Internet growth.

Need data for presentations? eMarketer subscribers can download charts instantly — over 50,000 choices.
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Regardless, marketers should use caution before abandoning simpler media such as e-mail or search for social network advertising.

A 2008 study performed by IDC found that 43% of social network users never clicked on ads, and only 11% of those who did actually purchased anything. Compare that to nonusers, 80% of whom clicked on ads at least once per year; 23% of those who did click bought something.

Online retailers surveyed in an Econsultancy and R.O.EYE study found e-mail marketing to be very cost-effective in terms of customer acquisition, with affiliate marketing and paid search not far behind.

There is a lot of untapped potential in the social media space. But in a recession, when expenditures are shrinking, e-mail budgets are relatively safe. Shrewd marketers will not stop doing the things that are proven to make their clients money.

Long Tail Search

Wednesday, May 27th, 2009

March 16th, 2009

As a subscriber to MediaPost’s SearchINSIDER, -and you should be too-  I wanted to share this piece by Rob Garner, from March 11. Not only does he provide trend analysis for the Search Industry, but he also does a great job of looking ahead. Long Tail Search has been a secret to our success for years!

here’s the post in its entirety , any questions contact Internet Site Promotions … search engine optimization and search marketing in Atlanta, Georgia. 

Hitwise released a report yesterday showing that Google has posted a year-over-year increase of 8% in its share of U.S.-based search queries, for a total of 72.11% of all U.S. searches conducted over a four-week period that ended Feb. 28. Yahoo, Search, MSN Search and Ask.com received 17.04 %, 5.56 % and 3.74 %, respectively, and are down year-over-year at -17 %, -20%, and -10 % respectively. Here is the total search engine share breakout, as provided by Hitwise:

Google-long-tail-stats

So not surprisingly, Google continues to dominate and increase share, while Yahoo, MSN, and Ask are tanking, which is also not so surprising for Yahoo and Ask since they threw in the towel a long time ago. Two years ago, Yahoo president Susan Decker proclaimed that being tops in search just wasn’t their thing any more;and Ask lost all momentum last year when they said they were ditching the universal approach to become a targeted demographic search engine for women. MSN is at least trying, so there is some hope they could increase their share to 10 % or more in the next few years, most likely through an acquisition of the Yahoo! search property. As long as Google doesn’t violate users’ trust and also avoids a major privacy snafu, expect to see their share continue to increase, taking bigger chomps out of the remaining top tier providers. 

I’ll go out on a limb here and predict that Google’s share goes to 85 % or more in the next 18 months. The reason? Very simply, they have better search experience, better search services, better ideas on the backburner, better reach, and no formidable competition. Many of the clients I work with already receive 80 % or more of their traffic from Google, though there are some anomalies where MSN and Yahoo! are besting the averages above.

So perhaps one of the other Google killers may be the candidate to take a chunk of Google’s share? Don’t hold your breath. Any new play in the search space that comes in calling itself a “Google killer” is doomed to failure. A real killer will come unannounced, and most likely not come in the form of a traditional search engine (though this killer won’t be Facebook or Twitter, despite the hype — those comparisons are apples to oranges).

With this news of increased share for the Big G, here is the obvious implication for search marketers that should not really be news at all: When starting a major paid or natural search campaign, your engine of choice should start with Google. That is of course, unless your search plan requires an audience demographic that skews toward Britney.
Longer queries are becoming more common

Hitwise also noted that longer queries - averaging at five to eight words in length - increased by 0% between February 2008 and February 2009. Searches with more than eight words increased by 20 %, while shorter queries of four words or less have decreased by 2%. The majority of searches utilized two words, totaling 23.47 % of all queries.

Google-longTail

The other implication from this data is that, if you aren’t already doing so, keep digging deeper into your research and planning efforts, and include those wider, more specific queries. This data follows a consistent trend that searchers continue to become more sophisticated with their queries, and that their expectations for finding what they are looking for are being met.


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